All new Ford Pro commercial vehicles sold in Norway will now come with a standard service agreement from Ford Motor Company of Norway. The service agreement covers all of Norway and includes regular maintenance and inspections once a year between service cycles.
There are 79 Ford-authorized service centers throughout Norway where the service contract can be carried out for commercial vehicles purchased. The warranty covers three years or 45,000 kilometers. Ford is already the most trusted automaker in Norway regarding service visits. To further demonstrate our commitment to providing exceptional value to our customers, we are now including a complimentary service agreement with the purchase of every new Ford Pro commercial vehicle in Norway. If we want to dominate the commercial vehicle market, we need to provide cutting-edge products and unmatched support. As a matter of extreme importance for business clients, Asgeir Nordeng, director of sales for Ford Motor Company in Norway, says this.
Regarding recommended vehicle maintenance, Norwegian Ford owners have the most faith in the recommendations made by Ford dealerships. Autoindex 2021, a well-known customer satisfaction survey, talked to as many as 6941 Norwegian car owners and found a lot of faith in Ford's service department.
As of March 9, 2018, the Ford Transit Courier, Ford Transit Connect, Ford Tourneo Connect AWD van, Ford Transit Custom, Ford 2T Transit (van, chassis, double cab, and bus), and the new all-electric Ford E-Transit are all covered by the Ford Pro Service Plan, which is standardized in the same way as the new car warranty. When the new Ranger is released later this year, buyers will have access to Ford's Pro Service Plan at no extra cost.
All customers, no matter where they live in the country, are covered by the terms of service. No matter which Norwegian Ford dealer originally sold the commercial vehicle, any Ford-authorized service center is free to perform the work. " To wit, as Nordeng puts it,
Standard service parts are replaced or repaired as needed, as is paint and bodywork, brake fluid changes every two years, and air conditioning checks every three years, all as part of the Ford Pro Service Plan. Customers can pay more to extend the service agreement or drive more miles.
Upgrades to Service + are also available for existing service agreements. In addition to regular servicing and an annual checkup, the most vital moving parts will also be maintained as part of this agreement. Customers benefit from even more stable operating expenses as a result of this.
Ford Pro is a dedicated fleet management platform for corporate customers. It lets them manage their connected and electric car fleets using real-time vehicle data, software, charging solutions, financing, and a complete service network for commercial vehicles.
Ford Pro is an innovative commercial vehicle investment that provides simple and efficient digital solutions to help businesses manage their car fleets, regardless of whether those fleets contain Fords, cars from other manufacturers, or hybrids. The new global business unit will focus on giving businesses of all sizes digital and new ways to improve their efficiency.
According to Autoindex 2021, Ford improved its customer satisfaction rating more than any other automaker between 2020 and 2021. The survey evaluates workshop quality, sales, and brand loyalty concerning automobiles. Ford's overall workshop performance ranked third.